Policies

Delivery Address
The Goods shall be delivered to the Buyer’s specified delivery address as provided during the ordering process.

Exception: Any order that includes product(s) where the description contains the following symbol and comment — AIM Address — will always be delivered to the address provided to us by the DAFM AIM system.

You may, at your option, provide a different address to be printed on your invoice (e.g., if your business location differs from the AIM registered delivery address). In such cases, regardless of the invoice address, the Goods will still be delivered to the address provided by AIM.

Delivery Dates
Any dispatch date or delivery date given by CormacTagging is an estimate only. CormacTagging will not be liable for any loss or damage arising directly or indirectly from any delay in dispatch or delivery.

Reasonable Efforts
CormacTagging will use reasonable efforts to deliver each of the Buyer’s orders for the Goods and/or Services within the time agreed when the order is placed. If no time is agreed, delivery will be made within a reasonable time. Time of delivery shall not be of the essence.

Expedited Carriage
Where the Buyer requests expedited carriage, any additional costs above the normal delivery costs will be charged to the Buyer.

Risk and Delivery
The Goods will be deemed delivered, and risk will pass to the Buyer, upon delivery to the Buyer’s premises or nominated alternative location as specified at the time the order was placed and accepted.

International Deliveries & Exports
For international deliveries, delivery will be deemed effected — and risk will pass to the Buyer — when the Goods are placed at the disposal of the Buyer on the arriving means of transport, ready for unloading, at the named place of destination as specified at the time of order.

Failure to Accept Delivery
Delivery of the Goods will be accepted at any time of day. If the Buyer fails to take delivery, the Goods will be deemed delivered. CormacTagging, without prejudice to its other rights, may store or arrange storage of the Goods until actual delivery, and charge the Buyer for all related costs and expenses (including, without limitation).

Delivery charges are added automatically to your shopping basket based on the specific products being ordered.

a. Tracked / Signature Required

Any product that states in its description the following symbol(s) and associated comment — Tracked Online or Requires Signature — must be shipped using a tracked and/or signature-required service.

This means the delivery cost will be the higher of the delivery services available.

b. Standard Deliveries

All other orders do not require tracking or signature. We therefore use the lowest cost delivery service available, which is usually AnPost Standard Delivery.

However, if your order value is €20 or higher (excluding delivery charges), we use the AnPost Bulk Standard Delivery Service parcel rate.

c. Basket Adjustments

The shopping basket will automatically adjust the delivery service as its contents change, always reflecting the lowest delivery cost available at that time based on the above rules.

Return Of Goods This subsection covers the Return Of Goods not governed by our cancellation policy.

1. CormacTagging reserves the right not to accept Goods returned without prior written approval.
2. Return of Goods may not be made without prior written approval of CormacTagging; such approval, if given, must follow the steps in this section for such a return to be valid.
3. CormacTagging must be notified in writing of Goods considered to be faulty using the following procedure:
4. Please use the Contact for in our Support page within the agreed timescales.
5. You must state the Order Number as listed on the Invoice.
6. Provide an explanation of the problem.
7. Provide supporting evidence where applicable.
8. CormacTagging will respond to your request usually within 2 working days, but no later than 14 days with: Written approval to return the Goods as set out above or Other remedy which, depending upon the nature of the problem, supporting evidence (if any) and the timescale of the request.
9. Upon receipt of the Goods and following inspection and investigation by CormacTagging of reportedly faulty goods, CormacTagging will determine the final outcome.
10. The liability of CormacTagging is limited to the replacement of Goods deemed faulty but, at its discretion, may provide a credit for the value of such item(s).
11. Goods which are clearly personalised such that they cannot be resold as new cannot be returned under this section.

Return Goods To:
Cormac Tagging Limited,
Tuam, Co. Galway.
H54 VK09

1. You have the right to cancel a contract within 14 days without giving any reason
2. You do not have the right to cancel if the total order value or item value is less than € 50
3. You do not have the right to cancel any goods that are clearly personalised
4. You will bear the direct cost of returning the goods
5. When we issue a refund, the funds will appear in your online account and can be used for additional instant purchases. You can withdraw the funds from your online account (at anytime, without any time constraints)
6. We must deliver the goods purchased within 30 calendar days, unless agreed otherwise with you; If we do not, you have the right to cancel the entire order.